Privacy Policy for DocsWorx

Last Updated: 23.11.2025

DocsWorx is operated by BytesCorner and owned by Al-Hussein Al-Sudani.

1. Information We Collect

1.1. Account Information

• Name
• Email address
• Password (encrypted)

1.2. API Usage Data

We log request metadata such as:

• URL captured
• timestamp
• parameters (excluding cookies and proxy details)
• response type

We do not store screenshot content unless caching or S3 upload is enabled.

1.3. Payment Information

We do not process or store any payment information. All payments and billing are handled securely by Paddle.com, our Merchant of Record.

1.4. Automatically Collected Data

• IP address
• Browser and device info
• Operating system
• Pages visited
• Referring URLs
• Error logs

2. How We Use Your Data

We use data for:

• providing and improving the DocsWorx Service
• authenticating your account
• monitoring system performance
• preventing abuse or fraud
• customer support and communication
• analytics and product improvement

3. Screenshot Storage

DocsWorx follows a privacy-first model:

• We DO NOT store screenshots unless:
  • you enable screenshots storage
  • you enable S3 or external storage

If caching is enabled: Cached output is stored temporarily for the specified TTL.

If no caching/storage is used: screenshot is generated, returned to the requester, deleted immediately afterwards, and only metadata (without cookies) is logged.

4. Third-Party Services

We may use third-party providers for:

• hosting
• storage
• analytics
• payments
• error logging

These providers may process minimal technical data necessary for operation.

5. Data Retention

We retain:

• account data while your account is active
• logs for operational and security purposes
• cached content only for the configured duration

You may request deletion at any time.

6. Data Security

We use:

• encrypted HTTPS
• secure storage for credentials
• restricted access
• modern server hardening practices

While no system is fully secure, we strive to follow industry standards.

7. Your Rights

You have the right to:

• access your information
• request correction or deletion
• request export of your data
• withdraw consent
• close your account anytime

To exercise any right, email: support@docsworx.com

8. Cookies

We may use cookies or local storage for:

• authentication
• session management
• analytics

You may disable cookies via your browser settings.

9. Changes to This Policy

We may update this Policy from time to time. The latest version will always be posted on this page.

10. Contact

Email: support@docsworx.com